Terms of Contract
Our rental terms and policies – designed to ensure a smooth and stylish experience.

At The Ballroom Outfitters, we aim to make your rental experience smooth, transparent, and fair.
The following terms apply to all rental agreements:

General Agreements

By placing a reservation or renting one of our items, you agree to the terms outlined here.
OwnershipAll garments remain the property of The Ballroom Outfitters. Any alterations or modifications are not permitted.

Ownership

All garments remain the property of The Ballroom Outfitters. Any alterations or modifications are not permitted.

Cleaning

Professional cleaning is included in the rental price — no additional charges apply.

Personal Details & Identification

You must provide accurate personal information. A valid ID is required to complete your order.

Rental Period & Fees

The standard rental period is 4 business days.
Additional days will be charged at €50 per day.
The rental period begins at pickup or delivery and ends upon return or confirmed shipment back to us.

Packaging

Garments are delivered with hangers and garment bags. These must be returned; otherwise, a replacement fee of up to €25 may apply.

Payment & Cancellations

Full payment is due at the time of order.
If you cancel before shipment, we may retain a €50 processing fee.

Sizing & Fittings

Our style partners strive to provide the best fit possible. However, we cannot guarantee perfect sizing, especially if significant time passes between fitting and rental.

Delivery & Availability

While we do our best to fulfill all orders on time, we are not liable for delays, unavailability, or unintentional omissions.

Condition & Responsibility

Please treat all rented items with care. Any damage may result in repair fees.We recommend rental insurance to reduce risk in case of damage.

Lost or Irreparable Items

If an item is not returned or is returned in unusable condition, you may be charged for replacement or reproduction.

Shipping Costs

All shipping and return costs are the responsibility of the renter.

Contract Validity

The rental agreement is binding upon signature. It is valid even without a counter-signature from The Ballroom Outfitters.

Legal Notice

If any provision of this agreement is found to be invalid, the rest of the contract remains enforceable. Any amendments must be made in writing. Jurisdiction and place of fulfillment: Düsseldorf, Germany.

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Our Promise to You

The Ballroom Outfitters ensures that you look your best at every event. We want you to feel confident and comfortable while enjoying your special occasion. With our expertise in formal wear and top-notch customer service, we are your reliable partner for tuxedos, suits, cutaways, and tailcoats. Don’t hesitate – rent your tuxedo, suit, cutaway, or tailcoat from The Ballroom Outfitters today. We’ll help you make a lasting impression at every event.
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